Your success is our shared journey, proudly achieved through our dedicated property management and development.
Your luxury Lake District property, managed better.
Don't be shy, come say hi! Here at Ridgestone we offer bespoke management, luxury marketing, and unparalleled service to attract high-end guests and boost your rental income—ensuring exceptional returns and complete peace of mind.
At Ridgestone, we’ll handle everything for you, from securing high-value bookings throughout the year to keeping your property looking its best.
Our comprehensive service covers it all: we find the perfect guests, take care of all their needs, and manage proactive maintenance and cleaning. We even stay on top of all the latest regulations so you don't have to.
More than just a service, we're your partner. We've spent years learning the ropes, and through our own trial and error, we've developed a golden formula that we're ready to share with you. When you join us, you're not just another client; you're part of the Ridgestone family. We genuinely care about your property's success because we treat it as our own.
Ridgestone Benefits
We are Ridgestone
“Ridgestone was founded in 2018 by our Directors, Matt and Jack, inspired by a simple yet powerful question: “Can we maximise earnings while reducing the hassle of managing a holiday rental in the Lake District?” The answer, we discovered, is a resounding yes. Simplifying and streamlining processes is possible, but the real challenge is transforming that idea into a practical, effective property management plan.
We believe there's always an effective way to achieve your goals. By combining ambition, ingenuity, and determination, we help property owners create new opportunities and build a more successful, sustainable future.”
Directors
Jack and Matts knowledge comes from real world experience, before managing your property they designed, developed, and marketed their own properties learning what does and doesn't work at their own expense. Through trial and tribulation they have discovered the golden formula of how to run a successful holiday let, a service and methods which they now provide to many happy owners, such as yourself.
Jack
Director
Matt
Director
Core Team
From holiday let management experts, marketing to customer service specialists, each member of our team plays a vital role in upholding our commitment to elevating both your property and your experience as a property owner. As our dedicated staff continues to grow alongside our brand, we remain steadfast in delivering the highest standard of service to you, our valued holiday let clients.
Morgan
Reservations Manager
Megan
Executive Assistant
Katie
Operations Coordinator
Catalin
HR Manager
Jynayer
Developments
Orla
Interior Designer
Ethan
Marketing
Ellen
Markerting Assistant
Florence
Photographer
Kieron
Graphic Designer
Maintenance Team
Our skilled maintenance and development team ensure your property keeps running smoothly if any issues arise, they get them fixed in cases of emergency or a planned project. Our team is highly equipped and experienced because they are part of a larger vision where we develop luxury holiday lets designed to exceed expectations. this gives them the skillset to face any and all challenges. There are no problems, only solutions.
Jonathon
Project Manager
Ian
Construction Operative
Ross
Plaster / Microcement specialist
Przemyslaw
Carpentry / Tiling specialist
Jake
Roofing specialist
Revenue Reporting
“Our foundation is trust and transparent communication. Every month, our Revenue Report details your booking earnings and our clear commission. You’ll always know exactly where your property stands. See our example income breakdowns for high, mid, and low seasons, featuring Woodlands Family Retreat and Ellerthwaite Place in Windermere”. – Matt Howarth, Director
Your monthly Owner Revenue Report, prepared by our skilled accounting team, details all income components—cleaning fees, accommodation charges, and any additional fees incurred. It provides a clear, transparent breakdown of our commission and your revenue for each booking.
Woodlands
Mead Cottage
Onboarding
Building a strong relationship with you is our top priority, and it all begins with a guided onboarding process. We’ll be with you every step of the way, from our initial conversation to gathering all the property details we need. We’ll work to create compelling marketing and showcase your home at its best, providing our full support to ensure a seamless experience. We’re confident that through this process, we can build the trust you need to feel comfortable knowing your property is in the best hands.
1. Contracts
Get acquainted with the team and sign the Terms of Letting and accompanying Appointment form.
2. Photography
We will deliver high-resolution, professional photographs of your property.
3. Onboarding Form
We will guide you through the completion of the Onboarding form and provide any other relevant information for your peace of mind.
4. Housekeeping
Either engage a cleaner, or we will source one for you on a case-by-case basis.
5. System Upload
Ridgestone begins the process of creating the listing within our established online travel agents profiles.
6. Owner Portal
Once the listings are established, Owner Portal access may be granted.
7. First Bookings
We will arrange a start date for your property to go live and start taking bookings.
8. End of Month reporting
The owner revenue report is issued on the 7th working day of each month, containing the previous months’ total revenue.
1. Contracts
Get acquainted with the team and sign the Terms of Letting and accompanying Appointment form.
2. Photography
We will deliver high-resolution, professional photographs of your property.
3. Onboarding Form
We will guide you through the completion of the Onboarding form and provide any other relevant information for your peace of mind.
4. Housekeeping
Either engage a cleaner, or we will source one for you on a case-by-case basis.
5. System Upload
Ridgestone begins the process of creating the listing within our established online travel agents profiles.
6. Owner Portal
Once the listings are established, Owner Portal access may be granted.
7. First Bookings
We will arrange a start date for your property to go live and start taking bookings.
8. End of Month reporting
The owner revenue report is issued on the 7th working day of each month, containing the previous months’ total revenue.
About Ridgestone Renovations
The Ridgestone Renovation Package
Ridgestone is proud to provide a comprehensive property renovation package to our valued clients. Our team of skilled and qualified tradespeople will work closely with you from the design phase right through to completion, ensuring every detail is carried out to perfection. Alternatively, you can choose to leave everything to us – simply sit back and relax while we handle the design and construction.
Summary of Development Terms
Every property project is unique, and our tailored solutions begin with a £1,000 upfront retainer. This allows us to gather essential information, including measurements, design details, and pricing breakdowns. This retainer is fully refundable should you choose Ridgestone to manage your property.
‘Navigating property renovation complexities is our expertise. We manage the entire journey, from initial design to completion, ensuring your project is a truly valuable investment.’ —Jack Serginson, Director
Property Income Calculator
Maximising your holiday property’s income is our priority.
As local holiday letting experts in the Lake District and Cumbria, we provide honest and realistic income projections for your property.
Please fill in your details and we’ll be in touch to provide you with income calculations that we would achieve should you let your property with Ridgestone Property Group.
Or for a faster response - Contact our Director Jack directly at 07788 974872.